Shipping policy

Shipping Policy

Domestic Shipping Only We currently ship within South Africa only. We do not offer international shipping at this time.

Courier All orders are shipped via The Courier Guy, a trusted South African courier service.

Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with your tracking number once your order has been dispatched.

Estimated Delivery Times

• Major cities (Johannesburg, Cape Town, Durban, Pretoria): 2–3 business days
• Outlying and rural areas: 3–5 business days

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and order weight.

Order Tracking Once your order has been shipped, you will receive a tracking number via email. You can track your parcel on The Courier Guy's website.

Damaged or Lost Parcels If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at [your email address] so we can assist you.